1、 Warranty Description:
Warranty scope: Shenzhen Lihaojie Industrial Control Co., Ltd. provides a three-year limited warranty for the monitor (excluding cables and gifts).

Warranty Statement: Products produced and sold after January 1, 2023 are entitled to three years of after-sales service (excluding human damage and screen breakage)

Freight Description: If there is a product quality issue within one year, the manufacturer will bear the shipping cost. If there is no product quality issue, each party will bear the one-way shipping cost; In the next 2 years, the round-trip shipping costs will be borne by the sender themselves

*If the product has been discontinued or cannot be repaired, our company reserves the right to replace it with a model of the same specification.

2、 Return and exchange service instructions:
Starting from the day of purchase, the monitor supports a 7-day no reason return policy, provided that there are no quality issues or intentional scratches or damages. For non product quality issues, customers are responsible for the return and exchange shipping costs.

Support 90 day exchange service: Within 90 days from the date of purchase, for quality issues that are not caused by human factors, free replacement is supported (provided that the product is intact, undamaged, and has complete accessories, and does not affect secondary sales) (exchange requests are not accepted between different models and specifications).

3、 Product technical support services:
If consumers encounter problems while using display products, you can refer to the user manual.

2. Consumers can access the website（ http://www.amanana.com/ ）Frequently asked questions in the support column will receive corresponding technical support.

3. Consumers can call our customer service hotline at 075-2267-7437 (excluding statutory holidays), and our customer service hotline will provide you with services.

*Basic maintenance of LCD screen:
When the LCD screen is idle for a long time, the power supply of the LCD screen can be temporarily turned off through the function keys directly below the screen, which not only saves power but also extends the service life of the LCD screen.

2. Do not touch the surface of the LCD monitor with fingernails or sharp objects (hard objects) to avoid scratches or defects, otherwise our company will not provide warranty.

3. The surface of the LCD monitor screen will absorb dust due to static electricity. It is recommended to purchase a LCD monitor screen specific wiping cloth to clean your screen. Do not press with your fingers to avoid leaving fingerprints, and gently wipe it.

4. Do not use chemical cleaning agents to wipe the surface of the LCD monitor, as damage caused by this is not covered by warranty.

*Regarding the characteristics of LCD screens:
Each pixel (image element) on the LCD screen is composed of a small dot or accessory pixel in red, green, and blue. Each small dot is driven by an independent transistor. The LCD screen used in LCD displays contains over one million independent pixels.

LCD screens occasionally contain a few pixels that cannot function properly. The LCD screen used in the monitor has undergone strict inspection and meets the manufacturer's specifications, and even a few pixel defects do not affect the operation or use of the screen